Experience Overview:
Research, Project Management, Process Improvement,
Compliance/Regulatory,
Marketing, Product Development, Training Design, Lean, 5S, Kaizen, Technical
Writing,
Supervision, Coaching,
and Mentoring
Work Experience:
Technical Communications Project Manager
Project and program management of the technical communications division.
New
Product development, analysis, and documentation. Change Order Kaizen
(reduced
change orders $4,000/month, & reduced inventory by $24,000). Training
Records Kaizen (Database creation for Human Resources & Quality). Corrective
Action Reduction Kaizens (ongoing, aim to reduce 80% of corrective actions).
Service Manual Kaizen (Saved $100,000 in materials, eliminated $7,000 of
inventory,
reduced warehouse space of 64 square feet, & $2000/month revision
level scrap).
Owner's Manual Cost Savings (Saved $100,000+ annually). Process
Improvement
Kaizen for Marketing Department. Continuous process improvement
within the
organization. Compliance and regulatory work. 5S and process audits.
Coaching,
mentoring, and supervision. Training design, implementation, and
monitoring.
Project Manager
Pharmacy data tool for underwriting (saved $4.5M annually). Implemented projects
for actuary, underwriting, finance, sales, marketing, & e-business.
Business cases,
business requirements, use cases, test cases, test plans, test
requirements, cost benefit
analysis, and employee training on software,
hardware, & processes. Health insurance,
regulatory, & compliance
knowledge. Coached, mentored, & trained employees
Technical Communications/Engineering Specialist
Management of technical and engineering documentation. Implementation of
regulatory and compliance changes (including EPA, CARB, and UL). Project
management
for departmental intranet sites, SAP, and a employee fitness
facility. Documentation
control system implementations for company-wide use.
Electrical and mechanical
engineering. Cost savings implementations. Marketing
support. Employee mentoring,
coaching, and supervision. Customer feedback
program implementation. Fund raising
of over $100,000 for the United Performing
Arts fund.
Additional Work Experience & Personal Consulting:
Material Management, Account Management, Website Development, Increasing Sales
and Customer Base, Company Training University Implementations, and more.
Education:
Master of Science in Engineering Management
Milwaukee School of Engineering - Milwaukee, Wisconsin
Engineering Coursework
Gateway Technical College, Milwaukee School of Engineering, Marquette
University,
Milwaukee Area Technical College, ITT Tech, and UW-Milwaukee
Bachelor of Arts
Mount Mary College - Milwaukee, Wisconsin
Training:
Six Sigma, Lean, 5S, Use Cases, Project Management, Root Cause
Analysis, Material
Management, Failure Mode and
Effects Analysis), and Test Case/Use Case Writing
Memberships:
2nd Lieutenant in Civil Air Patrol (Logistics Officer,
Communications Officer, and Web Developer)
Business Marketing Association
Institute of Electrical and Electronics Engineers
