Resume

PROFILE

Project, Process, Learning Development, and Marketing professional 
with over 15 years of experience.

  • Expertise in managing projects, including IT, business systems, 
    manufacturing, communications, marketing, and clinical.

  •  Training development, implementation, and facilitation.

  • Marketing, advertising, and product development.

  • Skilled in designing and improving processes, procedures, and 
    implementing lean within organizations.

PROFESSIONAL EXPERIENCE

Pro-Health Care
Major Provider of Healthcare Services in Waukesha County
Project engineer
Managed of process improvement, cost savings, and software projects.

  • Designed, tested, and deployed Business Process Management software.

  • Developed solutions to improve revenue cycle processes.

  • Worked on web applications, services, and system integrations.

  • Utilized software to create a call list for the central scheduling department
    and eliminated paper forms.

  • Utilized GE Workout Methodology to implement fast organizational improvements.

  • Managed a project to create a centralized nursing pool.

  • Performed Failure Mode and Effects Analysis on new and existing technologies.

  • Facilitated and performed Root Cause Analysis in a clinical setting.

  • Lead analysis discussions and business teams in cost saving and process improvements.

Pentair water
Manufacturer of residential and commercial tools, water technologies, and enclosures.
technical communications project manager
Managed technical communication and marketing projects for manuals, procedures, processes, communications, requirements, and specification sheets. Wrote marketing and technical copy for all collateral. Performed product development for new valve controllers and electronics. Designed and implemented training programs. Worked on programs to improve the quality of work life. Coached, mentored, and delegated work to employees. Improved and designed processes and procedures for all areas of the company. Performed lean initiatives, including 5S and Kaizens.

■      Change Order Kaizen (reduced change orders by $4,000/month, and reduced inventory by $24,000).

■      Training Records Kaizen (database creation for Human Resources & Quality).

■      Corrective Action Reduction Kaizen (reduced 80% of corrective actions).

■      Service Manual Kaizen (saved $100,000 in materials, eliminated $7,000 of inventory, reduced warehouse space of 64 square feet, and $2000/month revision level scrap).

■      Owner’s Manual Cost Savings (saved $100,000+ annually)

Humanaone – Waukesha, WI                                                                                                                                            2003 to 2004

Individual health insurance provider.

IT Project manager

Managed IT projects for underwriting, actuary, marketing, e-business, finance, and sales. Wrote business cases, business requirements, use cases, test cases, test plans, test requirements, and cost-benefit analysis. Provided employee training on software and processes. Implemented compliance and regulatory requirements into ongoing projects.

■      Implemented a web-based pharmacy data tool that saved $4.5 million annually in underwriting costs.

■      Managed a web-based tool implementation to track sales manager usage.

■      Produced an Internet site to help insurance shoppers compare packages and receive a quote.

Briggs & Stratton corporation – Wauwatosa, WI                                                                                       1998 to 2003

Manufacturer of small air-cooled engines, generators, and power washers.

Technical communications and engineering specialist

Managed technical communications within the organization. Designed and implemented personalized employee and customer training. Implemented regulatory and compliance changes. Project managed web-based sites, company business systems, and a fitness facility. Researched and implemented a documentation control system. Worked with marketing to produce products and collateral for new and existing products. Performed engineering work as needed to keep projects on time and within budget. Implemented cost savings projects that decreased time spent on work. Coached, mentored, and supervised employees. Designed, implemented, and analyzed a customer feedback program for dealers.

 

 

Additional Experience

 

R&L Spring – Material Manager

Southeastern wisconsin title company – Legal Writer

Thomas J. Hubert Advertising – Marketing/Account/Operations Manager

Alby Materials – Marketing Coordinator

 

 

Education

 

M.S. Engineering Management – Milwaukee School of Engineering

B.A. graphic design – Mount Mary College

 

 

professional development

 

■      Engineering Coursework

■      Failure Mode and Effects Analysis Certificate

■      GE Change Acceleration Process & Workout Certified

■      Lean, Quality, Kaizen, and 5S Training

■      Management Training

■      Project Management Body of Knowledge Study

■      Project Management Certificates (PMI and UW-Madison)

■      Root Cause Analysis Training

■      Six Sigma Black Belt Training

 

Send mail to bluefizzure at sbcglobal dot net with questions or comments about this web site.
Copyright © 2009 Bluefizzure Business Solutions
Last modified: August 07, 2009